Frequently Asked Questions About Cycleboat

Please contact us with any questions you can’t find the answers to here!

Q: Where does the tour start and how can I get there?

A: Our cruises depart from a few different locations, so if you are unsure, please check your email ticket. Our daily public tours depart from the Harborview at the Navy Yard dock in Charlestown. Water Taxi Stop 48, Charlestown, MA 02129 will take you to the correct place in your gps. The closest parking garage is only one block away at: Building 199 in the Navy Yard, 199 5th Ave. Boston, MA 02129 –$20 maximum fee, Weekend access is by credit card only.

We also use the Pier 6 Restaurant Dock (1 8th St, Charlestown, MA 02129). By public transportation, pier 6 is a 5 minute Uber/Taxi ride or a pleasant 15 minute walk along the freedom trail through the Navy Yard National Park from the North Station T (green and orange lines) and Commuter Rail Station. You can also take the MBTA water shuttle from Long Wharf (Downtown) to Navy Yard Pier 4 (next to Pier 6) which departs every 30 min departs on the hour and half hour. Water Taxi connections to Pier 6 are available from many Boston Harbor locations.

If you are driving, Pier 6 parking lot fills up early. We recommend the Flagship Wharf parking garage, it’s less expensive and next to pier 6. There is also some street parking available with no time limit on weekends.

Another common departure point is Independence Wharf in the Seaport in front of the Intercontinental Hotel. You can navigate to the corner of Atlantic Avenue and Seaport Boulevard, walk towards the water and you’ll see us. If you are taking public transportation, we are a 5 minute walk from the Red Line South Station, 10 minute walk from the Blue Line Aquarium Station along the beautiful Harbor Walk or a 15 minute walk from the Green Line Government Center stop. If you are driving we recommend the Channelside Parking lot on weekends and the Independence Wharf Parking Lot for proximity.

Q: Do I have to pedal?

A: No! The captain can raise or lower the paddle wheel to reduce the resistance, making the pedaling easier (just like lowering the gear on a bicycle.) Since everyone works as a team, you don’t have to pedal the whole time. Most people take turns and have fun pedaling or just cruising. We can supplement your pedal power with the outboard motor, so no one has to pedal and you’ll still get the full tour!

Q: How many people can come on a tour?

<strong>A:</strong> We have two boats, one with a capacity of 16 people and pedal stations for 10 and the other with a capacity of 24 people and pedal stations for 12. For private tours you can have as few as 2 people. You could reserve both boats and double the size of your group. Update for 2020: during Phase 3: our boats have a capacity of 10 and 12 people.

Q: What should I wear or bring?

A: It’s unlikely you’ll get wet, but small splashes could happen. Dress for comfort outside, it can be a little windier or cooler on the harbor, so we do recommend an extra layer especially for evening tours. Sunglasses and hats are great but you will be seated under a large canopy shielding direct sun and rain. No need to bring a cooler as we provide an Ice Chest on board.

Q: Can I bring food and drink?

A: Sure! You can bring snacks, beer, wine, champagne, or hard seltzers if you feel like it, or just prepared to enjoy the view! (no hard liquor is allowed) We provide coolers and ice.

Q: Is there a bathroom?

A: There is a bathroom aboard one of our two boats. We strongly encourage you to use the bathroom before your tour starts.

Q: What is your Cancellation Policy?

A: If we cancel a trip due to weather, you will either be rescheduled at your convenience or refunded 100%. Cancellations less than 48hrs in advance can not be refunded. Prior to 48hrs in advance can be rescheduled or refunded less a 10% administrative fee.

Q: Can Kids come on the boat?

A: Yes! Kids 6 and up can join any cruise. Please keep in mind that anyone is invited to bring their own alcoholic beverages on public tours. There is no minimum age for private charters, just let us know in advance so we can make sure to have appropriate lifejackets on board in case of an emergency

If you have already joined us on a tour and had a good time, we would love for you to leave us a review.

What can we help you with? We'd love to help you set up a private booking! You can reserve any tour with full availability on the schedule (chose the discounted "full boat" price) or contact us with a preferred date, time, and departure location. Please be in touch with any questions and we can't wait to see you out on the water!


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